Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates | 2-6 July 2018
Company Name:Â Amazon
Website:Â www.amazon.com
Designation:Â Virtual Customer Service Associate (VCC) [Chat/Voice]
Job Location:Â Hyderabad, Bhopal, Indore, Chandigarh
Experience:Â 0- 5 Years
Salary:Â INR 1.44LPA-INR 1.91LPA [May very depending on locations]
Benefits:Â NSA, OT, Sodexho Coupons
Qualification:Â Min Qualification 10+2. Any Graduate / PG are eligible.
Knowledge & Skills Required:
- Action Oriented, Self-Disciplined and Organized.
- Time Management Skills and Communicate clearly with internal & external customers.
- Ability to understand and address customer issues.
- Good Composition Skills.
- Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.
Preferred Criteria:
- Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
- Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
- Ensure Work-Life environment with no disturbance during work hours.
- Comfortable in a facts-paced environment, multi-tasked, high energy environment.
- Will be creative & analytical problem solvers with a passion for excellent customer service.
Customer Focus:
- Excellent Customer Service Skills.
- Maintain focus on customer issue in a fast-paced environment.
- Ability to empathize with and prior customer needs.
- Inter-Personal Skills with a diverse customer base.
- Conflict resolution, negotiation and de-escalation skills.
- Resolve challenging customer issues, escalating when required.
- Determine customer needs and provide appropriate solutions.
- Maintain regular & reliable attendance, including daily schedule as assigned.
- Flexible with working schedule, may be expected to work weekends, holidays and events.
- Ability to work overtime as required by business.
- As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.
Problem Solving Skills:
- Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
- Ability to approach problems logically and rationally.
- Action oriented and self-disciplined.
- Organized and detail oriented.
- Effectively prioritize work time in various departments to meet business needs.
- Maintain composure in highly escalated situations.
Apply Mode:Â Online + Walk-In
Below Walk-In Details For Hyderabad
Date: 2-6 July 2018 [10AM-3PM]
Venue Details:
Amazon,
Raheja Mind Space, Building No: 9, 10th Floor,
Opposite Westin Hotel, Phase-2, Hitec-City,
Hyderabad: 500081
Below Walk-In Details For Bhopal Location:
Date: 2-4 July 2018 [10AM Onwards]
Venue Details:
Sagar Group Of Institutions,
Sagar Institute of Research & Technology Campus,
K-Sector, Ayodha Bypass,
Bhopal, Madhya Pradesh: 462041
Below Details For Indore Location:
Date: 2-4 July 2018 [10AM Onwards]
Venue Details:
DNR 90,
3rd Floor, High Court Chowk,
Beside Rajani Bhawan,
Above DP Jewellers, Indore
Below Details For Chandigarh Location: [Contact them to Schedule the Interview]
Contact: – HR Payal Kotnala
Contact email id- kotnalap@amazon.com
Contact no. 9821762109
Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews.Â