Companies: Satyam,Sitel,Wipro
Job Description:
POSITION 1 : (Semi Tech,US Shift, Rotauonal Shift)
- 24/7 work environment(Night / Rotational Shifts)*
- 5 days a week(Weekly offs may not necessarily be Saturdays and Sundays)*
- Age criteria -(18-40) years*
- Excellent Communication Skills*
Package:-2-3 Lacs
POSITION 2: Technical and Custoner Care(VOice Process)
- US Shift,Fixed Shift
- Positions in Technical and Custoner Care(VOice Process)
- 5 days a week
Package:-1.4- 2.5 Lacs
POSITION 3: Technical support (US Shift)
This post is first level technical support for basic operational and maintenance of PCs and other peripherals and customer troubleshooting.
Qualification:
- Bachelor Degree
- PUC (with one year of experience in international call center )
- Diploma Courses (post 10+2 with 1 year of experience in international call center)
- Engineering Degree or PG (with at least 1 year of experience in semi-tech international call center process/ customer care )
- Basics of Computers (Operating Systems, hardware and internet)
- Basic PC Hardware / A+ Certification / MCDST Certification (added advantage)
- Exposure to technical support trouble shooting (added advantage)
POSITION 4: Process Associate Voice Process
- Interaction with US-based insurance companies for claims resolution
- Basic knowledge of MS Office
- Willing to work in night shifts
Candidate Profile:
- Fresher, experienced graduates/PG(any discipline)
- Good communication and analytical skills
- Self-starter and enthusiastic
- flexibile to work in shifts
CONTACT DETAILS:
Ritu (HR)
Jobs and Career Consultants Satya Towers,3rd Floor,Kothaguda X Roads.
Beside Mahindra Showroom and Nr Hitech City
Hyderabad
Ph : 91—8897730219
Email: voice.bpo1@gmail.com