CapGemini Recruitment 2018 | Service Desk Analyst | Any Degree | LD ASAP

CapGemini Recruitment 2018 | Service Desk Analyst | Any Degree | LD ASAP

Company Name: CapGemini

Website: www.capgemini.com

Designation: Service Desk Analyst

Experience: 0 – 2 Years

Job Location: Bangalore

Last Date: ASAP

Package: As Per Standards

Qualification:

• Must be a graduate
• Must be comfortable in taking inbound/outbound calls.
• Strong communication & analytical skills is required
• Good to have ITIL V3 certificate
• Knowledge in BMS remedy will be an advantage
• Able work in 24*7 shift

Skills & Experience: Must have updated backend knowledge of most desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.

Job description:

• Provide level 1 support by picking the phone call & support for logging, tracking, resolution and reporting of help desk incidents and service requests
• Should provide accelerated response to the executive users with the customer organization

How to Apply:  Interested and eligible candidates may apply through below link.

To Apply: Click Here