CapGemini Recruitment 2018 | Service Desk Analyst | Any Degree | LD ASAP
Company Name: CapGemini
Designation: Service Desk Analyst
Experience: 0 – 2 Years
Job Location: Bangalore
Last Date: ASAP
Package: As Per Standards
- Must be a graduate
- Must be comfortable in taking inbound/outbound calls.
- Strong communication & analytical skills is required
- Good to have ITIL V3 certificate
- Knowledge in BMS remedy will be an advantage
- Able work in 24*7 shift
Skills & Experience: Must have updated backend knowledge of most desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.
- Provide level 1 support by picking the phone call & support for logging, tracking, resolution and reporting of help desk incidents and service requests
- Should provide accelerated response to the executive users with the customer organization
How to Apply: Interested and eligible candidates may apply through below link.
To Apply: Click Here