FIS Recruitment 2018 | Associate Engineer | B.E/B.Tech/Any Degree | LD ASAP
Company Name: FIS
Designation: Associate Engineer – Client Services
Salary: As per Standards
Qualification: B.E/B.Tech/Any Degree
- Any graduate BSC fresher can apply for this role.
- Candidate passed out within 3 years can apply. Also candidates already working with small IT startups can apply.
- Good verbal and written communication skills
- Keen on learning new technologies and technical aspects
- Candidate should be flexible enough to work in 24/7 support environment
- Acting as a service desk agent.
- Receiving calls, service requests , incident and defect logging etc..
- Acknowledging the service requests/tickets in the shared mail box and making sure tickets are solved/escalated to correct department.
- Maintain the case log statistics in desired format.
- Follow-up on the open tickets and incident with client as well as internal teams.
- Monitoring the system and escalating alerts as per SOP’s
- Performing data integrity and system morning checks for MarketMap Apply Mode: Email
Apply Mode: Online
To Apply: Click Here