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[Freshers]: Walk-In @ Work From Home For Amazon | Multiple Positions | 16-20 April 2018

Amazon!! Work From Home | Walk-In Interviews | Freshers & Experienced Graduates | 2-6 July 2018

[Freshers]: Walk-In @ Work From Home For Amazon | Multiple Positions | 16-20 April 2018

Company Name: Amazon


Designation: Virtual Customer Service Associate (VCC) [Non-Voice Process]

Job Location:  Pune

Experience: Fresh Graduates


  • INR 1.87LPA

Benefits: NSA, OT, Sodexho Coupons, Internet Reimbursement

Qualification: Min Qualification 10+2. Any Graduate / PG are eligible.

Knowledge & Skills Required:

  • Action Oriented, Self-Disciplined and Organized.
  • Time Management Skills and Communicate clearly with internal & external customers.
  • Ability to understand and address customer issues.
  • Good Composition Skills.
  • Ability to use Desktop/Laptop, Familiar with Windows 7, MS Outlook & IE, Typing Skills.

Preferred Criteria:

  • Must be self-driven, motivated individual who can learn with minimal support from Manager and Lead.
  • Ensure uninterrupted internet connectivity during work shifts so as to ensure max productivity.
  • Ensure Work-Life environment with no disturbance during work hours.
  • Comfortable in a facts-paced environment, multi-tasked, high energy environment.
  • Will be creative & analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Customer Service Skills.
  • Maintain focus on customer issue in a fast-paced environment.
  • Ability to empathize with and prior customer needs.
  • Inter-Personal Skills with a diverse customer base.
  • Conflict resolution, negotiation and de-escalation skills.
  • Resolve challenging customer issues, escalating when required.
  • Determine customer needs and provide appropriate solutions.
  • Maintain regular & reliable attendance, including daily schedule as assigned.
  • Flexible with working schedule, may be expected to work weekends, holidays and events.
  • Ability to work overtime as required by business.
  • As much as 60 hours a week most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Problem Solving Skills, Decision Making, Time Management, Prioritization of tasks.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time in various departments to meet business needs.
  • Maintain composure in highly escalated situations.

Apply Mode: Online

Process to Apply: Interested Candidates can attend the drive at below locations:

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews. 

Venue [Pune]

Amazon Development Centre.

Trion IT Park, Survey No: 35,

Ahmednagar Road, Village Vadogoan Sheri,

Taluka Haveli, Pune, Maharastra: 411014

Contact : Jenny – HR : [9137808938 &]

Mandates: Internet Connection with 15 Mbps and Power Back Up


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