HCL Walk-in Drive 2018 |Any Degree|Venue date 22 to 25 May 2018
Company Name:Â HCL Technologies
Website:Â www.hcl.com
Designation:Â Customer Service Executive
Interview Location:Â Pune
Experience:Â 0-4 years
Venue date:Â 22 to 25 May 2018
Qualification: Any Degree
Salary:Â Rs 1.50 LPA to 1.75 LPA
Venue Location:Â Noida
Eligibility:
- Any Graduate
- Excellent written and Communication Skills.
- Good command in verbal and written English
- Good comprehension and correct grammar skills
- Excellent computer/internet navigation skills
Job Description:
- Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.
- Follow escalation procedures for issues uncontrollable at CSR level
- Updating different trackers like End User complaint tracker etc
- Implementing feedback given during monitoring sessions by PICs /Team Leaders
- Appropriate documentation on client CRM
- Ensuring data security –proprietary data of customers
- Meeting SLAs & maintaining Quality Standards
- Registration & Scheduling for client examinations
Apply Mode:Â Walk-in
Venue Details
Date & Time : 22 to 25 May 2018 from 11AM to 6 PM
Location:Â
HCL Technologies Pvt Ltd
N5 Building,
A-22, Sector-60
Noida, UP-201301
HR Contact: Priyanka Bhist
Required Documents:Â Updated CV, Passport size photograph & Photo ID Proof