IBM Walk-In Drive | Freshers & Experienced | 7-11 Nov 2017

IBM Walk-In Drive | Freshers & Experienced | 7-11 Nov 2017

Company Name: IBM

Website: www.ibm.com

Designation: Technical Support Engineer

Location: Hyderabad

Experience: 0-3 Years

Salary: As Per Standards

Qualification: Any Related Graduates

Skills: Knowledge of Operating Systems, Basic Networking concepts & technologies, Proven Communication Skills.

Job Description:

• Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users.
• Support to External Commercial Account End Users across NA, EMEA & AP.
• Handling inbound calls /E-Mails/Chats resolving technical issues for end users.
• Proficient in Connectivity troubleshooting, TCP/IP. Dial-Up. Token Ring, Ethernet, LAN/WAN.
• Understanding of OS, Windows 2000/NT/XP Configuration options and troubleshooting.
• Identify basic hardware parts and awareness of basic hardware concepts.
• User Level familiarity with at least one email client – Outlook, Notes etc.,
• Skilled in Commercially standard software applications and major desktop OS.
• Awareness of basic networking concepts and technologies.
• Questioning / Probing skills, as relevant to the issue and level of the caller.
• Fluency in English Communication Skills [Both Written & Spoken] / Soft Skills.
• Shift Timings will be 24*7 in Nature and can vary depending on Geographies supported.

Apply Mode: Walk-In

Date: 7-11 Nov 2017 [12PM-3PM]

Venue Address:

IBM India,

3B Mindspace, Hi-Tech City,

Madhapur, Hyderabad

Contact: Rama KV Bhattiprolu

Documents to Carry with you:

• Current Company’s Offer or Appraisal Letter [Whichever is the latest].
• Experience Letters from two recent employers.
• Last three months pay slips (with passwords, if any).
• Updated Resume, Govt.ID Proof.
• Copy of your highest Educational Mark Sheets (All Years / Semesters).
• Copy of your highest Education (Degree Certificate / Convocation Certificate)

Note:

• Dress code for the day is business formals or smart casuals.
• Must carry a printout of this E-Mail along with Original Govt.ID Proof [PAN/Voter ID/DL].
• Request to carry an updated resume (hard copy) along with you.
• No Constraints to carrying a pen-drive onto the premises but not Laptop.
• Soft Copies of the above mentioned documents on a USB Drive
• [ Ensure Educational .docs scanned have all borders visible]