Zscaler Recruitment Drive 2018 | Graduate Trainee Engineer | June 2018
Company Name: Zscaler
Website: www.zscaler.com
Designation: Graduate Engineer Trainee
Experience: 0-1 Year
Salary: Best in Industry
Location: Chandigarh
Qualification: B.E, B.Tech Graduates [Computer Science, Information Technology]
Required Skills:
- Knowledge on OS Such as Linux, Unix and Free BSD is Preferred.
- Knowledge or Experience using tools like [Ping, Traceroute and MTR] is preferred.
- Knowledge of Protocols such as HTTP, SMTP, FTP, DNS etc.,
Job Responsibilities:
- Provide first line phone/email consultation to customers by independently handling simple security problems.
- Participate in 24*7 Support Operations.
- Interface with senior Engineers and assist customer with testing or trouble shooting.
- Escalate issues in a timely manner and focus on Customer Satisfaction.
- Assist in developing on-going training programs for the department.
- Monitors and tracks to ensure accurate resolution.
Apply Mode: Online
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